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After Sales Service

After Sales Service

Norbar understands that you value us for both the precision of our equipment and the reliability of our service. In the event that you need equipment replacing or repairing we appreciate that time is of the essence, and work to ensure equipment is replaced, repaired and returned to you as quickly as possible, without ever compromising the high standards that you expect from us. Please download the Norbar Goods Return Form, complete and return with your goods.

Service Replacement Policy

Slimline and Professional Models up to a capacity of 400 N·m and Industrial Torque Wrenches sent in for repair will be replaced by a Service Replacement Tool. It is not our policy to repair tools in these ranges.

Professional models with a capacity above 400 N·m will be repaired on a parts plus labour basis unless the service replacement cost would be lower.

New parts are used in the manufacture of service replacement tools and carry a twelve-month part and labour warranty and calibration certificate. 

Spares Availability

Norbar offers over 150 different Spares Kits to support the longevity of their tools. In order to maintain the quality, performance, and peace of mind associated with their products Norbar recommend that only genuine Norbar spares are fitted to their tools.

If you have a specific enquiry, please contact us directly.

E. T. 01295 753 635

Product Selector

Finding the correct torque tool for your specific application is essential to ensure torque is applied accurately and with maximum ease.

Use our Product Selector to find exactly the right Norbar tool for the job.

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Find a Distributor

There are Norbar companies in the UK, North America, Australia, New Zealand, Singapore, China and India, together with a network of specialist distributors in most countries.

Select any region on our world map for contact details.

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Download Catalogue

Details of Norbar’s extensive range of torque wrenches, multipliers and equipment for measurement and calibration can be downloaded in our comprehensive online product catalogue.

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Norbar Videos

Norbar’s collection of training videos.

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Norbar News & Updates

Read about Norbar’s news and developments in the UK and across our international network for the latest updates on the fascinating and fast-moving world of precision torque engineering.

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Download Our Apps

Norbar apps are available free for download on Android and iPhone and are invaluable tools for engineers.

Our Torque Unit Converter provides instant conversion across Metric, SI and Imperial units.

The Torque Extension app calculates the exact torque wrench setting value for required level of torque to be applied.

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Precision torque engineering is a wide and complex field which is critical to many sectors of industry and poses many questions to those seeking information about its features and practical applications.

Here are some of the key queries we regularly encounter.

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Use Our Calculators

Norbar has devised easy-to-use online calculators that support the correct application of torque in three key areas:

  1. Unit conversion to assist international measurement definitions.
  2. Torque extension for setting correct values
  3. Torque tension to identify precise levels of torque to be applied for individual applications.
Copyright 2016 Norbar

NORBAR TORQUE TOOLS LTD. Wildmere Road, Banbury, Oxfordshire, OX16 3JU, United Kingdom
Registered Office as above - Registered in England No. 380480 - VAT No. GB 119 1060 05