Norbar Torque Tools Inc
Even the best torque equipment is of no use if it is not available. Our inventory is constantly expanding to reflect your desire for the latest products. We have over $600,000 of products ready to despatch in line with your needs.
When using any torque multiplier, the design of special reaction arms is key to giving you good torque accuracy. Norbar has skilled machinists and welders in house that can create suitable reaction devices. The support of design engineers in the UK factory ensures that especially complex designs can be engineered to your order. Most other makes of hand torque wrenches can be repaired and recertified using original manufacturer’s spare parts.
The huge Norbar spare parts inventory allows for fast repair of Norbar Pneutorque, Handtorque and Torque Wrench products when necessary. Naturally Norbar products sold under other brand names can also be repaired. High capacity torque test fixtures allow new certificates to be issued after repair.
This purpose built facility, just outside Cleveland Ohio, offers you comprehensive support for your Norbar products and calibration and repair support for your other torque equipment.
NVLAP Accredited Torque Calibration Laboratory
Our torque calibration laboratory makes Norbar the first torque manufacturer to be accredited by NVLAP, the accreditation department of NIST. This gives you
- International measurement traceability that mirrors the UKAS certification produced by the factory in the UK.
- Accredited compliance with the BS EN ISO/IEC 17025:2000 calibration quality assurance standard.
- Explanation of the calculation of measurement uncertainties that some other manufacturers hide.
Our NVLAP accredited torque range is for transducers from 10 in.ozs to 5000 ft.lbs.
Calibration of transducers to 81,000 ft.lbs can be accommodated with international traceability at the factory in England.
Torque Multipliers and hydraulic wrenches can be calibrated using traceable transducers and purpose built calibration fixtures.
NVLAP – National Voluntary Laboratory Accreditation Program (for more information go to www.nist.gov and click on “laboratory accreditation”)
UKAS – United Kingdom Accreditation Service (for more information go to www.ukas.co.uk)
Contact Details
Norbar Torque Tools Inc.
36400 Biltmore Place
Willoughby, Ohio 44094
USA
Torque Equipment Sales and Rental:
Tel: 1-866-667-2272
Fax: 1-440-953-9336
Email: inquiry@norbar.us
Torque Equipment Calibration and Repair:
Tel: 1-866-667-2272
Fax: 1-440-953-9336
Email: inquiry@norbar.us
USM Series Ultrasonic Bolt Meter - Sales and Technical Support:
Toll Free: 1-877-5-NORBAR (877-566-7227)
Tel: 1-386-774-1184
Fax: 1-386-774-5648
Email: ultrasonics@norbar-usa.com
Norbar Torque Tools Australia
Torque equipment is sold throughout the World but few companies specialise in both the sale and appropriate maintenance of these products. Increasingly, technology is creating tighter critical tolerances and an unprecedented need for sustainable accuracy in all enterprises.
At Norbar we understand this need and continue to build an enviable reputation in torque control by applying this expertise to our product maintenance, testing and support services throughout our network of state branches.
Testing and Certification Facilities
Our fully accredited NATA laboratory is recognised by industry as being the most technologically advanced in its field allowing us to certify the most comprehensive range of electronic and mechanical torque equipment in the South East Asian Region.
Accredited under BS EN ISO/IEC 17025:2000.- NATA audited bi-annually.
- QBASE audited annually.
- Fully enclosed and temperature controlled environment.
- Electronic and mechanical torque equipment certification range – 0.5 to 6800 N.m.
- The only NATA accredited facility for the calibration of torque multiplying gearboxes to 6800 N.m.
- Highly trained technicians.
- Able to test to the same uncertainties as our UK manufacturing plant.
Service and Repair
To ensure the investment in your Norbar product is protected, we offer superior ongoing after sales service, maintenance, repair and calibration support from our wide network of offices.
All of our branches carry a comprehensive range of original spare parts.
- Original spare parts (25% of our complete stock holding).
All products tested on the latest electronic equipment.- Fully trained technicians and sales staff.
- Complete mobile service on request.
- Traceable certificate to NATA meeting the most stringent QA audits – NATA has reciprocal agreement with all the major world testing bodies ie UKAS, NIST & SINGLAS.
- Ability to provide hard and soft joint calibrations.
- Testing available to 50,000 lbf.ft (68,000 N.m) – highest torque value able to be tested in S.E. Asia.
- Properly maintained service and calibration details.
- Complete management plan available tailored to your particular quality standards.
Technical Services Available
Complete Torque Control Management Service
This service provides you with a calibration management plan to meet your particular quality standards. Simply tell us what 
torque equipment you own or are purchasing, specify the calibration period and Norbar will ensure the tools are kept within those specifications. You will be provided with certificates and a written report on the condition of the equipment at the time of each service.
Technical Support
At Norbar, we believe it is extremely important that the product fits the purpose for which it was designed. To ensure our customers receive the most comprehensive information regarding torque control equipment our Technical Support Manager works closely with our highly trained sales personnel to assist with specific product or system selection. The Technical Support Manager is also available for individual training or seminars on torque control.
Engineering and Design
As the manufacturer we have intimate knowledge of our products’ capabilities. With 60 years experience in product design and engineering Norbar provides solutions to most torque control applications. Our in-house engineering and design service allows customers to purchase equipment with variations to standard products manufactured to their specification. Norbar Services all Torque Wrenches, Torque Multipliers and Measurement & Calibration Equipment.
Head Office and NATA Calibration Laboratory
Adelaide
45-47 Raglan Avenue, Edwardstown, SA 5039
Tel: +61 (0)8 8292 9777, Fax: +61 (0)8 8292 9799
Email: sales@norbar.com.au
Branch Offices
Western Australia
Unit 3/95 Bannister Road, Canning Vale, WA 6155
Tel: +61 (0)8 9455 7717, Fax: +61 (0)8 9455 7979
Victoria
Unit 6/810 Princess Hwy, Springvale, VIC 3171
Tel: +61 (0)3 9562 3382, Fax: +61 (0)3 9562 3072
Queensland
Unit 5/55 Donaldson Road, Rocklea, QLD 4106
Tel: +61 (0)7 3216 7600, Fax: +61 (0)7 3216 6392
New South Wales
Unit 33/72-80 Percival Road, Smithfield, NSW 2164
Tel: +61 (0)2 9725 2831, Fax: +61 (0)2 9604 0951
Norbar Torque Tools New Zealand
Established in 2002, our New Zealand office has built up extensive product, application and industry knowledge relevant to the local marked and Pacific Islands. Technical support and training can be provided to Norbar distributors and end user customers by factory trained engineers. Most popular items from the Norbar range are held in stock and additional items can be quickly provided from our Regional Head Office in Adelaide.
Service and Repair
An experienced, factory trained technician using only original spare parts provides repair and calibration services for torque wrenches up to1500 N.m and torque multipliers. This service can either be provided at our facilities in Ellerslie or can be provided at customers' locations using a fully equipped service van. When service work is beyond the scope of our New Zealand facilities, we will arrange for it to be carried out in Adelaide where Norbar operates a NATA calibration laboratory.
Contact Details
Norbar Torque (NZ) Ltd.
65a O'Rorke Road
Penrose
Auckland
New Zealand
Tel: +64 (0)9 579 8653
Fax: +64 (0)9 579 8654
Email: nz@norbar.com.au
Norbar Torque Tools Singapore
In 2004 Norbar opened our office, laboratory and warehouse in Singapore with the purpose of providing outstanding levels of service to our customers in South East Asia. A broad cross section of Norbar products are stocked in Singapore for rapid delivery to customers in the region. Technical support by factory trained sales engineers is also available from this location for both Norbar distributors and end users.
Service and Repair
Our torque laboratory received the prestigious SAC-SINGLAS accreditation in April 2005. The laboratory is equipped and accredited to calibrate hand torque tools from 0.04 to 2500 N.m and mechanical and electronic torque measuring devices from 0.035 to 6800 N.m. The facilities include a calibration bench for Norbar torque measuring instruments so that independent, traceable calibration can be provided for both instrument and transducer.
Repair services are available for Norbar torque wrenches and torque multipliers, drawing from a comprehensive stock of original spare parts. All service work is carried out by fully factory trained technicians.
Contact Details
Norbar Torque Tools PTE Ltd.
Eunos Tech Park
60 Kaki Bt Pl #09-16
Singapore 415979
Tel: +65 6841 1371
Fax: +65 6841 1372
Email: singapore@norbar.com.au
Norbar Torque Tools China
Norbar continues to develop the concept of Company offices controlling the quality of service levels in key markets. The growing desire for high quality product in China means that providing high levels of customer support is very important.
The purpose built Norbar office is in the High Technology Park in the Minhang district west of Shanghai and close to Hongqiao airport. The new Metro line currently under construction will make the office even more accessible to the many distributors who are receiving product training at the facility.
The office also acts as a base for the wide-ranging technical sales team that support distributors throughout the 32 provinces of China.
Service and Repair
The facility offers spares and service for Norbar torque wrenches; hand and powered multipliers. Electronics spares and service will soon be added once appropriate Government approvals can be agreed.
The repair technicians have been trained by Norbar factory technicians to ensure that product can be serviced back to Norbar standards without having to leave China.This increases the speed of response to customers.
Test equipment for torque wrenches, hand and powered multipliers are all to Norbar UK factory standards. Importantly the powered multipliers are tested on a state of the art tester that allows the tool to be calibrated for hard and soft joints.
Technical Support
Factory trained technical support personnel and a high level of qualifications among the technical staff mean that Norbar is able to help customers use the correct product for the job. We can advise where product requires modification to best suit the application.
Training
The office is designed to allow for extensive distributor training. This ensures that the best and most up to date advice is delivered to customers by their local distributor.
Norbar will also offer training on torque to customers. Details can be obtained on request.
Contact Details
Norbar Torque Tools (Shanghai) Ltd
E Building - 5F
No. 1618 Yishan Road
Minhang District
Shanghai
China 201103
Tel: +86 21 6145 0368
Fax: +86 21 6145 0369
Email: sales@norbar.com.cn