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Norbar – International Locations

Norbar Torque Tools Inc.

E J Daiber BuildingNTTi recently expanded into a purpose built 11,000 square foot facility, just outside Cleveland Ohio. A second, 5,000 square foot building was purchased in late 2014, to house a growing staff and our expanding capabilities. Between the two buildings NTTi offers comprehensive support for all your Norbar products. In one building NTTi operates a fully stocked warehouse, shipping and receiving, and three service and calibration departments. The new building houses Sales, Engineering, and our Machining Center. NTTi has expanded our staff and our capabilities to serve a growing market well into the future. In order to reach the US market, we have a select group of distribution partners, who are factory-trained in application engineering, service, and support of the full Norbar product line. Our distributor partners are market experts in their field, and work closely with NTTi to ensure that ongoing support and service of Norbar products doesn’t stop after the sale is made.

NTTi understands that product availability and short lead times are important to your business and your safety. We have over $1,500,000 of new product inventory ready to deliver or customize, to meet your exact needs. We can be adaptable and flexible when it comes to carrying specific inventory.

With over $500,000 of Norbar spare parts inventory, NTTi is well positioned to effect fast service and fast turn-around for all your Norbar products. We can also service and support all private-labeled Norbar product, as well as many competitive products. All Norbar test and calibration fixtures are designed to keep your Norbar equipment in service, reliable, and accurate for many years after you invest in Norbar quality and dependability. All NTTi calibration equipment is NIST-traceable, and carry up-to-date certificates of calibration.


NVLAP Accredited Torque Calibration Laboratory

(Lab Code, 200596-0)


Norbar Torque Tools, Inc. was the first torque manufacturer to be accredited by NVLAP (Lab Code, 200596-0), the accreditation department of NIST. This gives you -

  • International measurement traceability that mirrors the UKAS certification produced by the Norbar factory in the UK.
  • Accredited compliance with the BS EN ISO/IEC 17025:2000 calibration quality assurance standard.
  • Explanation of the calculation of measurement uncertainties that some other manufacturers hide.

Our NVLAP (Lab Code, 200596-0) accredited torque range for transducers is from 10 oz-in to 5,000 lb-ft., and up to 1,100 lb-ft for torque wrenches.
Calibration and recalibration of transducers to 5,000 lb-ft can be quickly carried out internally, on Norbar calibration equipment, with international traceability. Transducers over 5,000 lb-ft are sent to an outside partner, for NVLAP-accredited calibration.

Most recently, Norbar Torque Tools, Inc. has earned NVLAP (Lab Code, 200596-0) accreditation for our torque wrench service and recalibration lab. This means every torque wrench we service and calibrate carries a fully accredited certificate of calibration.

Torque Multipliers, Torque Displays, and Torque Wrenches are calibrated using NIST-traceable transducers and purpose built calibration fixtures.

NVLAP – National Voluntary Laboratory Accreditation Program (for more information go to and click on “laboratory accreditation”)

UKAS – United Kingdom Accreditation Service (for more information go to

Norbar Torque Tools, Inc. Machining Center

In 2013 Norbar Torque Tools, Inc. added a Haas CNC machine to our Machining Center. Previously we added a Birmingham Bridgeport and a Kent RML 16 x 40 Lathe, both with Acu-Rite controllers. We also have a new Lincoln 256 Power-MIG welder in the machining center. NTTi understands that we can only provide state-of-the-art solutions by using state-of-the-art equipment.

These machines give us the capabilities to produce custom-engineered accessories and purpose-built torque solutions for the full line of Norbar products – from API Class adapters, to one-off torque reactions. When combined with our in-house Design-Engineering, the Machining Center gives us one additional level of Quality Control, allowing us to better maintain the Norbar quality our customers have come to expect. We are also better able to reduce lead times for special ordered components. NTTi understands that you rely on us to deliver fast, effective, and safe solutions for all your torque needs.

Norbar Torque Tools, Inc. Social Responsibility

Norbar Torque Tools, Inc. supports several charities, on local, national, and international levels. Among the charities where we make monthly donations are Doctors Without Borders; Saint Jude’s Children’s Research Hospital, and K9’s For Warriors.

Contact details

Norbar Torque Tools Inc.
36400 Biltmore Place
Willoughby, Ohio 44094
Tel: 1-866-667-2272
Fax: 1-440-953-9336

Norbar Torque Tools UK

Norbar products are manufactured in our factory in Banbury, England. The factory's ISO 9001 certification is key to providing good customer service worldwide. The same high standard of the UK factory is applied across the globe in every Norbar facility, as detailed here.

Norbar Torque Tools Australia

Increasingly, technology is creating tighter critical tolerances and an unprecedented need for sustainable accuracy in all enterprises.

At Norbar we understand this need and apply our expertise to our product maintenance, testing and support services throughout our network of state branches; and because we specialise in both the sale and appropriate maintenance of torque tools, you can be fully confident that we are able to efficiently and effectively meet all your sales & service requirements.

Testing and Certification Facilities

Our fully accredited NATA laboratory is recognised as being the most technologically advanced in its field, allowing us to certify the most comprehensive range of electronic and mechanical torque equipment in the South East Asian Region.

  • Accredited under BS EN ISO/IEC 17025:2000.
  • NATA audited bi-annually.
  • NCS International audited annually to AS/NZS ISO9001:2000.
  • Fully enclosed and temperature controlled environment.
  • Electronic and mechanical torque equipment certification range – 0.5 to 6,800 N·m.
  • The only NATA accredited facility for the calibration of torque multiplying gearboxes to 6,800 N∙m
  • Highly trained technicians.
  • Able to test to the same uncertainties as our UK manufacturing plant.

Service and Repair

To ensure your Norbar product is protected we offer superior ongoing after sales service, maintenance, repair and calibration support from our wide network of offices. All of our branches carry a comprehensive range of original spare parts.

  • Original spare parts (25% of our complete stock holding).
  • All products tested on the latest electronic equipment.
  • Fully trained technicians and sales staff.
  • Complete mobile service on request.
  • Traceable certificate to NATA meeting the most stringent QA audits – NATA has reciprocal agreement with all the major world testing bodies i.e. UKAS, NIST & SINGLAS.
  • Ability to provide hard and soft joint calibrations.
  • Testing available to 50,000 lbf·ft (68,000 N·m) – highest torque value able to be tested in South East Asia.
  • Properly maintained service and calibration details.
  • Complete management plan available tailored to your particular quality standards.

Technical Services

Norbar Torque Tools Australia can offer customers Complete Torque Control Management Service.

This service provides you with a calibration management plan to meet your particular quality standards. Simply tell us what torque equipment you own or are purchasing, specify the calibration period and Norbar will ensure the tools are kept within those specifications. You will be provided with certificates and a written report on the condition of the equipment at the time of each service.

Complete Torque Control Management Service

This service provides you with a calibration management plan to meet your particular quality standards. You will be provided with certificates and a written report on the condition of the equipment at the time of each service.

Technical Support

To ensure our customers receive the most comprehensive information regarding torque control equipment our Technical Support Manager works closely with our highly trained sales personnel to assist with specific product or system selection. The Technical Support Manager is also available for individual training or seminars on torque control.

Engineering and Design

With 70 years’ experience in product design and engineering Norbar provides solutions to most torque control applications. Our in-house engineering and design service allows customers to purchase equipment with variations to standard products manufactured to their specification. Norbar Services all Torque Wrenches, Torque Multipliers and Measurement & Calibration Equipment.

Head Office and NATA Calibration Laboratory

Central Sales Office

Servicing SA, NT, Victoria and Tasmania regions
45-47 Raglan Avenue
Edwardstown SA 5039
Tel: (08) 8292 9777
Fax: (08) 8292 9799

Sales Offices

Eastern Sales Office

Servicing QLD & NSW regions
Unit 4/55 Donaldson Road
Rocklea  QLD 4106
Tel: (07) 3216 7600
Fax:(07) 3216 6391

Western Sales Office

Unit 2, 22 Chullora Bend
Jandakot WA 6164
Tel: (08) 9455 7717
Fax: (08) 9455 7979

Norbar Torque Tools China

Service and Repair

Technical Support


Norbar Torque Tools (Shanghai) Ltd, is Norbar group’s wholly owned subsidiary company in China. And it's also the important strategic partnership in Asia Pacific. Norbar Shanghai is responsible for products sell, maintenance, calibration and research.
Now Norbar Shanghai has 1500 square meter for four departments: sales office, maintenance center, calibrate laboratory and R & D center.
With customer satisfaction in mind, the company not only provides quality products, it also has life-long commitment on maintenance pledge. At present, Norbar Torque tools (Shanghai) LTD has established a large sales network, which covers all geographic area in China. These distributors can provide the consummation that is necessary for the customer pre-sale, sells, the post-sale service.

Service and Repair

Norbar Torque Tools (Shanghai) Ltd, has a professional torque laboratory and maintenance center. These departments supply excellent service for Chinese customers.
Norbar Shanghai laboratory is the first CNAS & TAF authorized foreign company laboratory in Chinese market. And it supports a wide range calibration service for Chinese customers (Calibration Range: 0.05-6780N.m).
And Norbar is the first foreign brand to support 99% local maintenance service in Chinese hardware marketing. Huge spare parts in stock for customers’ daily maintenance. Follow the process management same as UK factory to keep the maintenance quality.


Technical Support

Norbar has a professional engineer team with strong ETO ability. They can provide prefect torque application solution for customers. Please contact Norbar Shanghai to get good solution if you have any question about torque application.

Contact Details
Norbar Torque Tools (Shanghai) Ltd

E Building - 5F
No. 1618 Yishan Road
Minhang District
China 201103
Tel: 86 21 6145 0368
Fax: 86 21 6145 0369

Norbar Torque Tools Singapore

Norbar opened our office, laboratory and warehouse in Singapore in 2004, with the purpose of providing outstanding levels of service to our customers in South East Asia. A broad cross section of Norbar products are stocked in Singapore for rapid delivery to customers in the region. Technical support by factory trained sales engineers are also available from this location for both Norbar distributors and end users.

Service and Repair

Our torque laboratory received the prestigious SAC-SINGLAS accreditation in April 2005. The laboratory is equipped and accredited to calibrate hand torque tools from 0.04 to 2500 N·m and mechanical and electronic torque measuring devices from 0.035 to 6800 N·m. The facilities include a calibration bench for Norbar torque measuring instruments so that independent, traceable calibration can be provided for both instrument and transducer.

Repair services are available for Norbar torque wrenches, torque multipliers and hydrauic wrenches, drawing from a comprehensive stock of original spare parts. All service work is carried out by fully factory trained technicians.

Contact Details
Norbar Torque Tools Pte Ltd

194 Pandan Loop # 07-20
Pantech Business Hub
Singapore 128383

Tel: 65 6841 1371
Fax: 65 6841 1372

Norbar Torque Tools New Zealand

Established in 2002, our New Zealand office has built up extensive product, application and industry knowledge relevant to the local market and Pacific Islands. Technical support and training can be provided to Norbar distributors and end user customers by factory trained engineers. A large number of items from the Norbar range are held in stock and additional items can be quickly provided from our Head Office in the UK.

Service and Repair

Experienced, factory trained technicians using only original spare parts provide repair and calibration services for torque wrenches up to 1,500 N·m and torque multipliers.
This service can either be provided at our facilities in Ellerslie or by authorised repairers.
When service work is beyond the scope of our New Zealand facilities, we will arrange for it to be carried out in Adelaide where Norbar operates a NATA calibration laboratory.

Contact Details
Norbar Torque Tools (NZ) Ltd

B3/269A Mt Smart Road
Onehunga, Auckland 1061
New Zealand

Tel: 64 (0)9 579 8653
Fax: 64 (0)9 579 8654

Norbar Torque Tools India

Norbar's products have been available in India for over 30 years, but the creation of a new company, Norbar Torque Tools India, in 2012, improved levels of service and support to Indian customers. The facility is located at Navi Mumbai, and offers servicing and repair of torque wrenches, technical support for all torque applications, calibration services, and training programmes designed to suit the needs of customers.

Service and Repair

The facility offers spares and service for Norbar torque wrenches, Norbar HandTorque™ multipliers, and Norbar pneumatic torque multipliers. The repair and service carried out by Norbar India is in line with Norbar UK’s exacting standards. The test equipment for torque wrenches, manual and pneumatic torque multipliers is also to Norbar UK factory standards.

Technical Support

Every torque application requires a thorough understanding of the requirements. Trained and experienced Engineers provide local technical support for all torque applications.


Training is a continual process at Norbar. It provides updated knowledge about products and applications. The Navi Mumbai office is designed to allow for extensive training for our own staff as well as customers and distributors. Please feel free to contact us and share your training needs. We will gladly provide a training programme to suit you.

Contact Details
Norbar Torque Tools India Pvt. Ltd

Plot No A-168, Khairne Industrial Area,  
Thane Belapur Road, Mahape,
Navi Mumbai – 400 709.

Tel:  91 22 2778 8480

Copyright 2016 Norbar

Norbar Torque Tools Inc. 36400 Biltmore Place, Willoughby, Ohio 44094, USA